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Changing your password

Passwords are changed through the reset flow on the sign-in screen. It works the same whether you've forgotten your password or simply want a new one.

Reset your password

Open the sign-in page and click Forgot password?.

Enter your email and click Send reset link.

Open the email we send you and click the link.

Set a new password and you're back in.

Password requirements

Your password must include:

At least 8 characters.

One uppercase letter and one lowercase letter.

One number.

One special character, for example !, @, or #.

A small checklist appears while you type so you always know what's left.

Tips for a strong password

Use a unique password for One Privacy that you don't use anywhere else.

Consider using a password manager (1Password, Bitwarden, your browser's built-in manager) to generate and store it.

If you ever suspect your password has leaked, change it straight away.

What's next

Managing your account.

Login and password issues.